Get Help in Windows 10 continuously popping up

The number of Internet users on Windows PCs has grown a lot in past few years. Keeping that in mind, Microsoft configured the F1 key on keyboards in Windows 10 PCs. As soon as you press the F1 key, it will launch Microsoft Edge and search for “How to get help in Windows 10”. Well, this could be a smart way to get the users aided whenever necessary.

But some users are facing problem with this. They have reported that, this process takes place randomly, even if the key is not pressed. This has become irritating for those users.

There are two major reasons behind this problem:

  1. The first reason is random pop up whenever you type from your keyboard on any application.
  2. The second reason is that of malware. In this problem, the message gets changed to “Get Help in Windows 10 Virus”.

Well, not to worry much about this. In this post, we have got the solution for this problem. Here, you will find out what to do if the window of how to get help in Windows 10 pops up randomly.


Get Help in Windows 10 continuously popping up

Before we proceed with the solutions, make sure that the F1 key on your keyboard isn’t stuck in anyway. Also, do check that if this problem occurs only in Clean Boot Safe. If these are not the cases, then some non-Microsoft process is causing this trouble.

-> Solution #1: The Portable Virus Problem

As I have mentioned that the problem might be caused due to some non-Microsoft process, it could be a virus. You have to look for virus infected programs and files on your system.

You should scan your system using Windows Defender in Safe mode, in case your antivirus software didn’t work. Most probably, if some infected file or program is found, it will be removed.

-> Solution #2: Temporary Disable the F1 Key

This is probably the best solution to get rid of that irritation. This provides you control over on-off status of the “Get Help in Windows” command. And what’s the best part? This can be implemented using Auto Hot Key with ease. Here are the steps that you need to follow:

  1. Download Auto Hot Key from here and install it on your PC just like any other software.
  2. Now create a macro with this code “F1::Return”. Don’t forget to remove those quotation marks.
  3. Now save this and keep it running.

You will be able to toggle this using the system tray. And also make sure that you start it up as soon as Windows boots up. Thus, in case you are using some other software that requires F1 in hot keys, you will be able to do that.

-> Solution #3: Rename the Helppane.exe

Helppane.exe is the program that helps Windows creating the pop-ups whenever you need some help. If you rename this program, all the irritating pop-ups will be turned off. You won’t be able to see any help pop-up after that. Here are the steps you need to carefully follow:

  1. As soon as you see the “Get Help in Windows” pop-up window navigate to task manager. You can easily open task manager by pressing Ctrl + Shift + Esc keys.
  2. Now check in the task manager whether Helppane.exe is running currently.
  3. Now navigate to C:/Windows and scroll to the helppane.exe.
  4. Right click on that file to get access for renaming it.
  5. Now rename the file to helppane.old.
  6. Voila! You have completed the process with ease.

Final Verdict

There have been a lot of complains regarding the issue of “Get help with Windows” popping up continuously. Some users are facing really bad times because of these pop-ups. For some typing has become troublesome and some face continuous video delays. And even some users reported the freezing issue due to this pop-up window.

But now you won’t face any troubles. I hope these solutions would definitely help you. In case you still face any problem, do let us know in the comment box below.

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